Buyer FAQ

The questions wholesale buyers ask us most — answered with our standard terms.

What is your minimum order quantity (MOQ)?

MOQ is 1 piece. Order a single prototype to validate the design, then scale to volume when ready.

How long does sampling take?

Approximately 7 days after drawings are confirmed. Complex multi-material projects may take longer — we confirm the exact date with the quote.

Do you accept OEM and ODM orders?

Yes. Send sketches, CAD files (DWG/STP/STL) or reference photos. Our engineering team provides DFM feedback, material selection and cost optimization before quoting.

What materials do you work with?

Solid wood (pine, rubberwood, walnut and more), E0-grade MDF and plywood, and cast acrylic sheet from 1 mm to 30 mm — colored, frosted and UV-printed options available.

What are your trade terms and shipping options?

We quote EXW or FOB Shenzhen, and support door-to-door arrangements for wholesale orders. Our factory is in Fenggang, Dongguan — about one hour from Shenzhen ports.

What quality certifications do you have?

PULADU operates an ISO-certified quality management system, with incoming, in-line and final inspection on every order.

Can I customize size, finish and branding?

Yes — every product is custom-manufacturable in size, material, finish and branding, including silk-screen printing, UV printing and laser engraving of your logo.

How do I get a quotation?

Email dunshikang@163.com or use the contact form with your drawing or reference photos. We reply with material options and a factory price.

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