Process
Six steps, no mystery. Below is exactly what happens after you send a drawing or a reference photo, what we need from you at each stage, and where projects usually lose time.
You do not need production-ready CAD to start. In order of usefulness: a dimensioned CAD file, a dimensioned hand sketch, or a photo of a display you like together with the overall size you need and what will stand on it. What we cannot work from is a photo alone with no scale — proportions can be read from a photo, size cannot.
Include the quantity you expect on the first order and the destination country. Both change the recommendation: quantity decides whether a laser or CNC route is cheaper, and destination decides board grade, packaging and documentation.
Within a few working days you get a written quote that states the material, thickness, edge finish, unit price at your quantity, sampling cost and lead time — with the assumptions listed. If something in the drawing is likely to be expensive, fragile or hard to pack, we say so at this stage, before anything is cut. A quote that does not state its assumptions is a quote you cannot compare against another supplier.
Sampling takes about 7 days after the drawing is confirmed, and the MOQ is 1 piece. For wood and acrylic, a physical sample earns its cost: colour temperature, sheen and edge quality do not read accurately on a screen, and a display is judged in a store under specific lighting. If you are ordering for several stores, keep the approved sample on file and reference it on repeat orders so the finish stays consistent.
Once the sample is approved, the drawing, sample and written specification are locked and a production slot is booked. This is the point to raise anything that was "we will decide later" — packaging, labels, carton marks, barcodes. Changes after this stage are possible but they interrupt a scheduled line and usually cost more than they would have at quote stage.
Production runs to the approved sample. Inspection happens at three points: incoming material, in-line, and final. If you use a third-party inspection service, tell us at the quote stage so the timing can be built into the schedule rather than added at the end — an inspection that arrives after packing means unpacking again.
Export packing is specified per product: protective film and foam for acrylic, edge protection and interleaving for panels, crating for assembled furniture. We ship EXW, FOB Shenzhen or door-to-door. Full detail on the shipping and trade terms page.
Sampling takes about 7 days after drawing confirmation. Production lead time is quoted per order and depends mainly on the finishing stage; sea freight then adds transit time on top. Work backwards from your in-store date.
It is possible if the design already exists and you have approved the same specification before. For a new design we recommend a sample — errors caught at sampling cost one piece, errors caught after production cost the batch.
Drawing or dimensioned sketch, material preference if you have one, quantity for the first order, and destination country. That is enough for a written quote with stated assumptions.
Yes. Tell us at quote stage so the inspection slot is built into the schedule before packing.
Sketches, CAD files or reference photos are all fine to start. MOQ 1 pc · 7-day sampling.
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